Accident Assistance

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        A step to heighten the efficiency of service to our participants, the Tele Bantuan programme provides free towing service from the point of accident to the nearest Takaful Malaysia panel workshop, 24 hours daily, anywhere in Malaysia.
Introducing Accident Assist, a new public service provided by the Malaysian insurance and takaful industry to members of the public who are seeking immediate roadside assistance in event of a road accident. Accident Assist will also respond to basic or common enquiries relating to motor policies/ certificates. It is a dedicated tele-service line manned by customer service officers operating 24 hours daily.
Accident Assist can help you with these:
  • 24 hours / 7 days a week, helpline
  • Guide you to obtain towing services to approved workshops
  • Provide information and answer basic or common enquiries which you may have on making a motor insurance/ takaful claim




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